About Us

Germ Juice.com AKA Black Light World is privately owned and  family operated. We are located in Central Kentucky just south of the famous Fort Knox Gold Depository. We have been in business since 1995.We have tested all products we sell and only sell  the best quality products. We value our reputation and value our customers. All products are guaranteed as stated within our policies.

We at Germ Juice.com AKA Black Light World strive to offer our customers the best products at the best possible prices. Due to the nature of the products, returns will not be accepted unless the product is found to be defective.

Items which are non returnable are fluorescent powders,  WE HIGHLY RECOMMEND SAMPLING PRODUCTS BEFORE MAKING LARGER PURCHASES FOR FULL SATISFACTION OF THE PRODUCT(S).

All returns, refunds, or exchanges must be approved by Black Light World before any products are returned.

All of our products are tested before shipping. Your satisfaction is our number one concern. If you have any questions regarding our products, please contact us.

All returns must be authorized by Germ Juice.com AKA Black Light World before product(s) is returned. All products must be returned in the original packaging. Germ Juice.com AKA Black Light World will replace, refund, or credit your account for returned product(s) at Black Light Worlds discretion.

*Special exceptions may be made on a case by case basis determined by Germ Juice.com AKA Black Light World. In this event, returns are subject to deductions for shipping costs and a 25% restocking charge and must be returned within a five (5) day period from date of receipt of product(s). NO refunds will be given for products returned without explicit permission from Black Light World.

Any return must be authorized by a representative of Germ Juice.com AKA Black Light World and under no circumstances will returns be accepted otherwise. Authorization and shipping instructions must be obtained from Black Light World. No returns will be authorized after fifteen (15) BUSINESS days of receipt of product(s) by the customer.

SHIPPING & HANDLING CHARGES ARE NON-REFUNDABLE.

REQUEST TO RETURN PRODUCTS MUST BE OBTAINED FROM Black Light World WITHIN A FIFTEEN (15) DAY PERIOD AFTER THE CUSTOMER HAS RECEIVED THE PRODUCT(S).

WARRANTY: We guarantee all Black Light World products to be free of defects in workmanship and material for 15 days (unless manufacturer's warranty is longer) after sale to the customer. We will replace or repair the product(s) at our option providing there is no evidence of customer misuse, or alteration.

When using PayPal be sure your address is up to date
to avoid re-ship fees. Please include Suite, Room # Building Etc,. We only ship GROUND within the USA ONLY!
Payment is due at point of sale! We offer no terms on all sales! No purchase orders please!

SHIPPING

Most orders are shipped the same day (Mon - Fri) or within 24 hours via UPS Ground or USPS Priority Mail.

We offer 2 different shipping options:

• UPS Ground 

• USPS Priority Mail

UPS Ground or USPS Priority Mail shipping prices are listed below and is automatically calculated into your total upon check out for orders.  All orders MUST ship ground where chemicals are involved. We do not ship express.

Please provide a physical address and not a PO Box for the shipping address. UPS can not deliver to a PO Box.

Once your order ships, you will receive a shipment confirmation via email no later than the next business day, which will provide your tracking number and scheduled delivery date. If you place your order by mail, phone, or fax, and do not wish to provide your email address, please feel free to contact us for your tracking number. We do not give away, sell, or rent your personal information including your email address to anyone. Our Privacy Policy  is posted.

Germ Juice.com AKA Black Light World exclusively ships using mainly UPS & USPS, therefore, all orders will ship via UPS or USPS. We have had much success with both, and will continue using them as our main sources of shipping. We are able to provide our customers with quality shipping services, tracking of packages, and ensured delivery.

*Orders received by 1:00pm CST Time, Monday through Friday, will ship the same day. Orders received after that time, or on weekends, will ship the following business day.

For money order or check orders, please be sure to add the appropriate shipping costs (if applicable). For offline orders (mail or fax) please print and Fax/Mail Order Form to mail or fax in.

SHIPPING PRICING
UPS Increased Prices 01/01/10

$0.01-$10.00: $6.95
$10.01-$50.00: $8.95
$50.01-$100.00: $9.95
$100.01-$200.00: $12.95
$200.01-Up: $14.95

If you are mailing your payment in, please make payable to Germ Juice.com AKA Black Light World and send to:

Black Light World
PO Box 26
Cub Run, Ky 42729

If you have any questions regarding our shipping policies please do not hesitate to contact us.

When using PayPal be sure your address is up to date
to avoid re-ship fees. Please include Suite, Room # Building Etc,. We only ship GROUND within the USA ONLY!
Payment is due at point of sale! We offer no terms on all sales! No purchase orders please!